1. General Information

Crabkids School Shoes Kenya is a trusted supplier of high-quality school shoes for children across Kenya. We are committed to providing durable, comfortable and stylish footwear suitable for school use.

By accessing our services, placing an order, or communicating with us through phone or social media, you agree to these Terms and Conditions.

2. Products & Availability

We offer various school shoe designs including:

• Black Leather Shoes
• Patent Leather Shoes (Wetlook / Wipe & Go)
• Sports Shoes
• Velcro & Lace-Up Designs
• Boys & Girls School Shoes

Product availability may change without prior notice depending on stock levels.

3. Pricing & Payments

All prices are displayed in Kenyan Shillings (KES).

Prices may change without prior notice. Payments should only be made through approved payment methods communicated by Crabkids School Shoes Kenya.

Orders will only be processed after payment confirmation where applicable.

4. Delivery Policy

We provide countrywide delivery across Kenya.

• Delivery timelines may vary depending on your location.
• Customers are responsible for providing accurate delivery details.
• Additional delivery charges may apply depending on destination.
• Delays caused by courier services or unforeseen circumstances are beyond our control.

5. Returns & Exchanges

We strive to ensure customer satisfaction. Returns or exchanges may be accepted under the following conditions:

• The item must be unused and in original condition.
• Requests for exchanges should be made within a reasonable period after purchase.
• Customers may be responsible for return shipping costs unless the issue was caused by us.

Shoes showing signs of excessive wear, damage or misuse may not qualify for exchange.

6. Limitation of Liability

Crabkids School Shoes Kenya shall not be held responsible for:

• Delays caused by third-party delivery services.
• Improper use or misuse of products.
• Minor color differences caused by photography or screen displays.

7. Privacy Policy

Customer information provided during orders or inquiries will only be used for communication, delivery and customer support purposes.

We do not sell or share customer information with unauthorized third parties.

8. Changes to Terms

Crabkids School Shoes Kenya reserves the right to modify these Terms and Conditions at any time without prior notice.

Continued use of our services after updates indicates acceptance of the revised terms.